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Shipping Information

Now we are offering FREE SHIPPING, yeah!

We aim to dispatch all orders within 1 to 2 business days. Here are our estimated arrival times:

  • US: 2-4 weeks
  • UK: 2-4 weeks
  • Europe: 2-6 weeks
  • Canada: 2-4 weeks
  • Australia/ New Zealand: 2-3 weeks
  • other countries: 3-7 weeks, please email us for more details

MOST orders are delivered much quicker, usually around 15 business days. We state these longed delivery times to factor in any possible delays. All dispatch and delivery times are as accurate as possible, in exceptional circumstances, such as weather, holidays, backups in the postal system, and other events beyond our control can sometimes extend this time. If you are buying a gift and need it by a certain date we can not guarantee its arrival by that date. Please plan accordingly.

We only use recorded delivery services. All orders are trackable and have tracking information available.

If your order is not delivered within 40 days for the U.S. / 60 days for Europe we will refund in full.

If you have any questions, please contact support at info@neat-shelf.com